Bureau - Bank Account Verification - Penny Drop – Incident details

Experiencing partially degraded performance

Bank Account Verification - Penny Drop

Resolved
Degraded performance
Started about 2 months agoLasted about 1 hour

Affected

Financial Data

Operational from 5:07 PM to 5:07 PM, Degraded performance from 5:07 PM to 6:07 PM, Operational from 6:07 PM to 6:07 PM

Bank Account Verification

Operational from 5:07 PM to 5:07 PM, Degraded performance from 5:07 PM to 6:07 PM, Operational from 6:07 PM to 6:07 PM

Bank Account Verification - Penny Drop

Operational from 5:07 PM to 5:07 PM, Degraded performance from 5:07 PM to 6:07 PM, Operational from 6:07 PM to 6:07 PM

Updates
  • Resolved
    Resolved
    This is to inform you that the Bank Account Verification - Penny Drop API is now stable. The API is up and running as expected.
  • Investigating
    Investigating
    This is to inform you that we have detected fluctuation in the Bank Account Verification - Penny Drop API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.