Bureau - Aadhaar Search - from PAN – Incident details

Experiencing partial outage

Aadhaar Search - from PAN

Resolved
Degraded performance
Started about 1 month agoLasted about 19 hours

Affected

Know Your Customer (KYC) - India

Operational from 6:02 AM to 6:02 AM, Degraded performance from 6:02 AM to 1:11 AM, Operational from 1:11 AM to 1:11 AM

Aadhaar

Operational from 6:02 AM to 6:02 AM, Degraded performance from 6:02 AM to 1:11 AM, Operational from 1:11 AM to 1:11 AM

Aadhaar Search - from PAN

Operational from 6:02 AM to 6:02 AM, Degraded performance from 6:02 AM to 1:11 AM, Operational from 1:11 AM to 1:11 AM

Updates
  • Resolved
    UTC
    Resolved
    This is to inform you that the Aadhaar Search - from PAN API is now stable. The API is up and running as expected.
  • Investigating
    UTC
    Investigating
    This is to inform you that we have detected fluctuation in the Aadhaar Search - from PAN API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.