Bureau - Aadhaar Search - from PAN – Incident details

Experiencing partially degraded performance

Aadhaar Search - from PAN

Resolved
Degraded performance
Started about 4 hours agoLasted 4 minutes

Affected

Know Your Customer (KYC) - India

Degraded performance from 8:52 PM to 8:57 PM, Operational from 8:57 PM to 8:57 PM

Aadhaar

Degraded performance from 8:52 PM to 8:57 PM, Operational from 8:57 PM to 8:57 PM

Aadhaar Search - from PAN

Degraded performance from 8:52 PM to 8:57 PM, Operational from 8:57 PM to 8:57 PM

Updates
  • Resolved
    UTC
    Resolved
    This is to inform you that the Aadhaar Search - from PAN API is now stable. The API is up and running as expected.
  • Investigating
    UTC
    Investigating
    This is to inform you that we have detected fluctuation in the Aadhaar Search - from PAN API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.