Bureau - PAN Verification - Pro – Incident details

Experiencing partially degraded performance

PAN Verification - Pro

Resolved
Degraded performance
Started about 2 months agoLasted 25 minutes

Affected

Know Your Customer (KYC) - India

Operational from 5:52 PM to 5:52 PM, Degraded performance from 5:52 PM to 6:17 PM, Operational from 6:17 PM to 6:17 PM

PAN

Operational from 5:52 PM to 5:52 PM, Degraded performance from 5:52 PM to 6:17 PM, Operational from 6:17 PM to 6:17 PM

PAN Verification - Pro

Operational from 5:52 PM to 5:52 PM, Degraded performance from 5:52 PM to 6:17 PM, Operational from 6:17 PM to 6:17 PM

Updates
  • Resolved
    Resolved
    This is to inform you that the PAN Verification - Pro API is now stable. The API is up and running as expected.
  • Investigating
    Investigating
    This is to inform you that we have detected fluctuation in the PAN Verification - Pro API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.