Bureau - Aadhaar Search - from PAN – Incident details

Experiencing partially degraded performance

Aadhaar Search - from PAN

Resolved
Degraded performance
Started about 2 months agoLasted about 1 hour

Affected

Know Your Customer (KYC) - India

Operational from 3:07 AM to 3:07 AM, Degraded performance from 3:07 AM to 4:07 AM, Operational from 4:07 AM to 4:07 AM

Aadhaar

Operational from 3:07 AM to 3:07 AM, Degraded performance from 3:07 AM to 4:07 AM, Operational from 4:07 AM to 4:07 AM

Aadhaar Search - from PAN

Operational from 3:07 AM to 3:07 AM, Degraded performance from 3:07 AM to 4:07 AM, Operational from 4:07 AM to 4:07 AM

Updates
  • Resolved
    Resolved
    This is to inform you that the Aadhaar Search - from PAN API is now stable. The API is up and running as expected.
  • Investigating
    Investigating
    This is to inform you that we have detected fluctuation in the Aadhaar Search - from PAN API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.