Bureau - PAN Search - from Phone – Incident details

Experiencing partially degraded performance

PAN Search - from Phone

Resolved
Degraded performance
Started about 1 month agoLasted about 1 hour

Affected

Digital Presence Assessment via Alternate Data

Operational from 7:37 AM to 7:37 AM, Degraded performance from 7:37 AM to 8:47 AM, Operational from 8:47 AM to 8:47 AM

Phone Insights

Operational from 7:37 AM to 7:37 AM, Degraded performance from 7:37 AM to 8:47 AM, Operational from 8:47 AM to 8:47 AM

PAN Search - from Phone

Operational from 7:37 AM to 7:37 AM, Degraded performance from 7:37 AM to 8:47 AM, Operational from 8:47 AM to 8:47 AM

Updates
  • Resolved
    UTC
    Resolved
    This is to inform you that the PAN Search - from Phone API is now stable. The API is up and running as expected.
  • Investigating
    UTC
    Investigating
    This is to inform you that we have detected fluctuation in the PAN Search - from Phone API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.